Systems Engineer

You will be responsible for

  • Ensure availability, uptime and performance SLA’s are met in an environment that is evolving and expanding
  • Advanced troubleshooting, fault detection, isolation, resolution, and root cause analysis
  • Building tools, scripts, and operating procedures for continuous efficiency improvement
  • Establishing and documenting operations policies and procedures for installing, configuring, and maintaining production systems and SaaS applications
  • Establishing and documenting operations policies and procedures for installing, configuring, and maintaining production systems and SaaS applications
  • Sharing an on-call rotation, along with other systems administrators, monitoring the platform in 24/7 follow-the-sun regime

Must have

  • Expert knowledge of Linux systems and TCP/IP network fundamentals
  • Operational experience supporting large, high-volume sites, ideally at a major SaaS company
  • Firm and fast troubleshooting skills – “I can fix anything” attitude
  • Ability to pick up new technology, software and APIs quickly
  • Experience in managing large scale web stacks, preferebly those running on Python or NodeJS.
  • Solid scripting skills using Unix scripting toolkits (bash, sed, awk, etc)
  • Working knowledge of deployment and distribution automation tools (Ansible, Chef, Puppet, Salt, etc.)
  • Experience working with monitoring and analytics tools (e.g. Check_MK, Nagios, OpenNMS, Cacti, Graphite, MRTG, Splunk)
  • Demonstrated knowledge of systems and infrastructure security
  • . Working with a variety of languages and systems, including Python and various flavors of Linux/Unix/OSX.
  • . Deployment systems and server configuration environments (Puppet, Chef, Capistrano, Fabric.)
  • . Familiarity with EC2, OpenStack, Heroku.
  • Fluency in scripting/interpreted languages (Perl, Python, PHP, Ruby all have their place here)
  • Experience in managing and scaling SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB) in highly available and high throughput environments (optional)
  • Experience working in SaaS based product company (optional)
  • Worked for a bootstrapped high growth startup (optional)