We are at PyCon India!

 by Mohan Ramkumar  on   28 Sep 2012

Pycon India

Pycon India

PyCon India is the primary Python conference in India. Brilliant Python developers from India and abroad get together to share their wealth of knowledge with the community. We at Tenmiles use a lot of cutting edge technologies. But the fact that our flagship products HelpdeskPilot and HappyFox are built on Python speak volumes about our love.

Representing Tenmiles at PyCon is our developer extraordinaire Saket Bhushan. He is scheduled to present a session titled “Guide to TDD and Flight to BDD with python/django” on Saturday, September 29.

Do attend the conference and while at it, say hello to Saket! He gave us a pic of his to make it easy for people to find him in the crowd!

Philosoraptor

Philosoraptor

Except for a beard and a kind voice, the looks are very uncanny!



Startup SuperStars: The WooThemes Story

 by Mohan Ramkumar  on   10 Sep 2012

This interview is part of our Startup SuperStars series. You can checkout our conversations with other SuperStars here.

The rise of WordPress from a nimble blogging engine to a Content Management System powering millions of web sites has been meteoric. In addition to the selfless work by the folks at Automattic, a handful of indie developers were very much instrumental in taking WordPress mainstream.

WooThemes is a massively popular brand in the WordPress theming vertical. But, even before the inception of WooThemes and probably even before people started recognizing WordPress as a proper CMS, there was Adii, the WordPress Rockstar. He was very vocal, opinionated and his work, exceptional.

Shortly afterwards, he founded WooThemes and the history of the company becoming a million dollar enterprise is very well documented online. We asked him about their urge to innovate pushing the limits of WordPress, their business model, customer support practices, bootstrapping and more. You can read all about it after the break!

Read more…



Startup SuperStars: The Producteev Story

 by Mohan Ramkumar  on   31 Aug 2012

This week, we launched the Startup SuperStars series in our HappyFox blog. Over the next few months, we plan to interview brands that have won their customers hearts with exceptional customer service and innovative business models. To kickstart the series, we interviewed Ilan Abehassera, Founder and CEO of Producteev. A pioneer in the field of productivity and task management, Producteev is the collaboration tool of choice for tens of hundreds of businesses.

Ilan talked in detail about their marketing strategy, customer support culture, money management, freemium conversion rates among other interesting things. You can read the interview in it’s entirety in our HappyFox blog. It’s an amazing read. Don’t miss it!



Wrangling with API

 by Mohan Ramkumar  on   13 Jul 2012

Developers getting the boot for API infractions isn’t anything new. Such things happen quite regularly and if the developer doesn’t have a high profile, those incidents hardly get a peep from the tech community. In the past few weeks, Craigslist and Dropbox kicked out PadMapper and Boxopus respectively for violating their terms and conditions.

Craigslist gives out licences to mobile apps to use their data, but they don’t allow other websites to use it. There is no reason for them to allow some other website to put together something cool for a change (you should check out Craigslist to understand what I mean!), gain traction and steal their users away. So, that decision is justified.

Boxopus is a service that enables people to download torrents directly to their Dropbox account. After approving the alpha build, Dropbox folks banned the web app post launch, stating that the app encourages users to violate copyright. Then why approve it in the first place? It’ll take you less than thirty seconds to point the uTorrent client to use the Dropbox folder to save downloaded files or drag and drop copyrighted files into the Public folder of the app and share with others.

It’s all about perception. Dropbox wants to go with the “Don’t ask. Don’t tell” policy and clearly doesn’t want people to shout from rooftops about taking advantage of the gray area. That’s totally understandable, but, in the process they ended up wasting hours of productive work and money of the developers of the app.

Around the same time, Twitter posted a cryptic post asking developers not to “build client apps that mimic or reproduce the mainstream Twitter consumer client experience.” Sure, it’s their firehose and they built it out of hard labor. But, the real question is, why weren’t they as brazen, outspoken and daring when Friendfeed and Plurk were in play?

I’m not saying all API vendors will end up treating developers shabbily at one point or another. But, there is always that possibility. The knife is always hanging over the head when living under someone else’s shadow.

Suggesting people to lay off from leveraging APIs to build stuff would be foolish and that’s not what I’m putting forth. It’s just that it isn’t wise to bet your career and livelihood on something that you have no control over. For making a quick buck or to come up with a steady revenue on the side while you are working on a cool idea of your own, API based apps are Godsend. They make cool additions to your portfolio too. If your app doesn’t fall under any one of these categories, it’s time to rethink your game plan.

All said and done, developers should treat their API based apps as an oasis in the dreary entrepreneurial desert. A stay at the oasis is nice and dandy, but one cannot live there forever. That would defeat the whole purpose of the journey!



We’ve Made it Big!

 by Mohan Ramkumar  on   09 Jul 2012

We’ve made it big, again! Tenmiles is now almost twelve years old, yet, it’s as vibrant and agile as a startup. From a single person outfit that operated out of the spare bedroom of our founder’s home to becoming one of the hottest software products company in India based out of the heart of Chennai, we’ve come a long way.

HelpdeskPilot is our champion and is a market leader right off the gate. HappyFox is about to hit the 2000 customer mark and it’s not even a year since launch. Wonderful Day is kicking up a storm in the iOS app store. We don’t usually like to brag, but it’s nice to cherish our conquests once in a while.

It’s the passion and fire in people behind the ideas that matter and nothing else. Here we are, a bootstrapped company working from a boutique, downtown office competing head on with well funded companies from Silicon Valley and elsewhere. Thanks to our constant obsession to build World class products backed by top notch customer support, we’ve drafted a ton of wonderful people. Naturally, our team has outgrown the space we currently operate from.

After scouting around the metropolis for many months, we finally zeroed in on a mammoth space that’s six times the size of our current office. Our new address is in Guindy (Thiru Vi Ka Industrial Estate) which fits right into our ethos of staying connected and accessible. A ten minute walk from the train station has made a lot of folks to switch to public transport for the first time. Go green!

After an impassioned speech by our fearless leader, we made the move on the afternoon of July 4. Swanky white tables adorn the floor and the rest of the space will house our a mini gym, ping pong table, game consoles, and a trampoline (not really!). Here are some pics from our new, not so humble abode!

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It’s been a little less than 9 months since I started working as a Marketing Coordinator at Tenmiles. And, it has been a very interesting journey so far. My internship commenced early third quarter last year, when I was succumbing to the boredom of my monotonous college routine and was looking for something ‘interesting’ to keep myself involved.

I was doing my final year Bachelors of Computer Science from Loyola College, Chennai when the notice for the position of Marketing Coordinator caught my attention. Words like “Mac”, “Android”, “Food” and “Conversation” in the notice made me curious enough to check out what it was all about.

I applied for the role; the response was immediate with a short casual telephonic round, followed by a personal interview at the Tenmiles office during which my analytical and communication skills were put to test.

Tenmiles follows the startup culture and there’s no dress code, no hierarchy and lots of freedom to do things the way you want to. At Tenmiles, we love creating great products that help make people’s life easier, just like Apple.Another great part of my experience was that I could closely observe and understand the process of building a product right from scratch.

My first project was to expand the customer base for DoAttend across various verticals and geographies. While working on the project, I had the opportunity to learn more about the events industry and how it operates. Later, I was involved in keyword research for other Tenmiles products and later assisted in the marketing of our first iOS app Wonderful Day.

The marketing team is the most happening team in the office filled with a bunch of young and dynamic folks with whom I had the opportunity to work with and have countless memories which we would ever cherish.

At Tenmiles ideas and suggestions are welcome from every quarter. Even the interns get the freedom to voice their opinions. Free exchange of ideas and constructive brainstorming have for sure helped me groom my ideas into more mature ones. Getting a hands-on experience in Internet marketing helped me to better understand the dynamics of selling a product online.

Be it the iOS app Wonderful Day, or the SaaS apps DoAttend and Happyfox; understanding the market positioning of these products was a challenging task. Doing marketing for such great products helped me to understand the process of creating a brand identity all the while beautifying people’s life with smart products.

Thanks to all the challenging tasks I was entrusted with, I have become a better and confident marketer. Interning at Tenmiles is one of the smartest decisions I have taken in my life. It’s been a pleasure being a part of a vibrant company with a diverse set of products. Looking forward to cover more miles with Tenmiles.